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AccessibleAustralia

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Contact

Find the right place for Companion Card questions, website enquiries and editorial corrections.

For Companion Card enquiries

Please contact your official state or territory program for applications, decisions, renewals, lost cards or changes to your details. Accessible Australia cannot access a cardholder record or pass an application into the program.

For a booking or venue access question

Contact the operator handling your ticket or activity. Include the date, session and the practical access information you need. Our venue guide includes a short message you can adapt. Avoid sending medical records or card details to an unrelated website.

For corrections about this website

A useful correction identifies the page address, the information that appears incorrect and a reliable source for the change. For a technical access issue, include the page, browser or assistive technology used and the step that did not work. Share only the information needed to understand the issue.

Website enquiries

A public editorial contact channel has not yet been established. This page will be updated when a verified contact method is available. Please use the official program links above for Companion Card enquiries.