Companion Card guides
Companion Card Application
Find your official Companion Card program, prepare the right information and avoid relying on an old application form.
Apply through your official program. Accessible Australia does not receive applications, assess eligibility or issue cards. Do not send us health information, photographs or identity documents.
Start with the program where you live
Companion Card applications are handled by state and territory programs. Use the current official page for your place of residence before collecting documents or booking an appointment. A saved PDF from an old link may no longer reflect the current form or submission instructions.
This page replaces older application information on this domain. If you arrived looking for a historical PDF, use the official program links below to obtain a current form. We do not host a replacement government application form.
Find your program
- Australian Capital Territory: ACT Government
- New South Wales: NSW Government
- Northern Territory: NT Government
- Queensland: Queensland Government
- South Australia: SA Government
- Tasmania: Tasmanian Companion Card
- Victoria: official application information
- Western Australia: official application information
Prepare before you start
Read the eligibility page and the complete form first. Note which sections you complete, which require a professional or other authorised person, and what supporting material is requested. Requirements may differ for an online application and a printed form. Ask the program for an accessible format if the available form is difficult to use.
- Check that the form belongs to the correct state or territory and is the version currently linked by the program.
- Write down the application questions you need help understanding.
- Read the photograph instructions before taking or printing photographs.
- Identify the professional or service provider the form permits to verify information.
- Check signatures, attachments and submission instructions together before sending.
Describe the support you actually need
A useful preparation exercise is to describe a typical community activity: arriving, moving around, communicating, using facilities and returning home. Think about where another person provides assistance and what would happen without that assistance. Share relevant examples with the professional completing the form so their evidence reflects your circumstances.
Answer honestly and follow the questions asked. Avoid copying someone else’s application, overstating support needs or assuming a diagnosis guarantees approval. If your circumstances are complex or you are applying for a child, ask the official program how its criteria apply before proceeding.
Submit through the official channel
Before sending personal information, check the destination against the official page. Keep a copy of what you submit and any reference number or acknowledgement. For a process with several contributors, confirm that every required section has been completed. The program may need more information before it can make a decision.
We do not give a single processing time or fee estimate for Australia. Check your program’s current advice, including any service notices, and contact it directly for updates. Do not make non-refundable plans based on an assumed approval date.
After a decision
If a card is issued, read the accompanying terms and check the details on it. If the application is unsuccessful, read the reason provided and the program’s review instructions. Ask which information would be relevant and whether any timeframe applies. This website cannot review or change a decision.
For a state-specific starting point, read our Victoria guide or WA guide. Once your card arrives, the booking guide can help you plan your first outing.
Sources and further reading
Official source pages checked on 7 October 2026. Programs and booking arrangements can change. Use the linked official service for current rules and individual enquiries.