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The Department of Health and Human Services (the department) is committed to protecting your privacy.

Consistent with Victorian Government policy and legislation, Companion Card employs fair information handling practices. Any information you provide, including personal  and health information will be used only for the purpose of processing your application, including checking your eligibility for the companion card unless otherwise authorised by law.

Visitor logs are used on this site for statistical purposes only. No attempt will be made to identify specific users or their browsing activity. De-identified data from these logs may be used to update and improve the Companion card site.

Email addresses provided via this site will only be used to respond to specific users queries and will not be added to any mailing lists, nor disclosed to any other party without user's knowledge and consent, unless authorised by law.

This web site may use cookies for certain services. A cookie is a block of data that is shared between a web server and a user's browser. Cookies can provide various types of information, depending on how they are used. This may include information about a user's identity and web site visiting patterns and preferences. Users may set their browser to identify the presence for cookies and to give them the option of accepting or rejecting them.

Companion Card occasionally links to external web sites. Please note that Companion Card cannot be held responsible in any way for the content you see in these external sites.

For more information on the Department's privacy collection statement, visit our website at https://www.dhhs.vic.gov.au/privacy-statement. If you would like more information contact the Department of Health and Human Services by email: privacy@dhhs.vic.gov.au.