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Welcome to the Victorian Companion Card

Example of a Companion Card.

Companion Card promotes the rights of people with a disability, who require a companion, to fair ticketing at events and venues. Companion card is a National program administered by the state you live in.

The Companion Card is for people with significant permanent disability who can demonstrate that due to the impact of the disability they are unable to attend most community activities or events without attendant care, and that need is life-long.

Companion Card is accepted on Victorian public transport.
Public Transport accepts Companion Card
Companion Card can now be used on all Victorian public transport services. Cardholders can have their companions travel without charge, on all train and tram services, and all metropolitan bus services, country trains, coach and town bus services.

The Companion Card can be used at many events and activities. Where you can use your Companion Card
Already many organisations, both big and small, have formally affiliated to accept the Companion Card. Find out where you can use your card.

Complaints and Feedback

The Victorian Companion Card Program welcomes feedback as a way to help us improve our services.  The program is administered by the Department of Health which has an established process for handling feedback and complaints.

Visit www.health.vic.gov.au/complaints.htm to find out how to make a complaint or provide feedback.  Alternatively you can call 1300 884 706 to make a complaint or provide feedback over the phone.

For additional information:

Victorian Companion Card
GPO Box 4987
Melbourne VIC 3001
Information Line:  1800 650 611
Email Address: companioncard@dhhs.vic.gov.au

For residents outside Victoria, contact details for your relevant State or Territory are available here -

If you need an interpreter, please call Translating and Interpreting Service (TIS National) on 131 450 and ask them to telephone COMPANION CARD on 1800 650 611. Our business hours are Monday to Friday between 9:00 am to 5:00pm.


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